0 votes
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I know you've heard the phrase one too many times before.

"The customer is always right"

Do you work with this principle even when a customer is rude?

Also, as a customer, do you act as you please because you have money that they need in order for business to grow?

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10 Responses

+1 vote
A customer is NOT always right BUT as a customer he or she always deserves to be treated right. Even if a customer is wrong and ill-mannered, management should handle this with proper decorum and respect as always expected from any business entity at all times. Be assertive yet polite in explaining to the customer when they are at fault. And as a costumer, you should also learn to act politely and with decency. You can communicate to the management your dissatisfaction or complaint in a dignified manner and not abusively or rudely and creating a scene as you do so. It only shows so much about you as a person on how you act on such situations. I would never demean myself in front of people even if my point is right by acting rudely. I can do it with propriety.
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+1
I think you have said it all. How we react is all that matters.
0 votes
Customer is always right so long he/she is not crossing the limits of decent behavior. Though a customer may be filthy rich but he/she must remember that the people running the business are also human beings and they too expect some decent behavior! A rude behavior may get back a hostile behavior from the people doing the business!
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0
This is true. No matter who we are, we must learn to be decent and give respect.
0 votes
Given that I have often been the customer who was hopelessly wrong, the answer has to be No!
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0 votes
That's a tricky question honestly. I have always worked in customer service at food places etc..and I believe it's how the customer comes after you. I know that we all mess up at times but the if the customer starts yelling at you then I'm not going to take it.
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0 votes
No, i don't believe they are alwaya right. Many of them are very rude people.
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0 votes
The saying customer is always right is an idiom but it should not be taken literally. There are customers who are brats.
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0 votes
That's not true. It's only an appeal by the seller or those in business to attract buyers.
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0 votes
This is an old adage that does not hold water.  Each case has to be judged on its merit.  Having said that it is good that a customer is kept happy as far as possible
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0 votes
I do not believe the customers are always right. They should be polite, but some of them are not.
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0 votes
Some people are just too full of themselves that they feel that they're entitled for everything.
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